Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, and organization details when you create an account.

We also collect data you enter into the Service, including products, sales transactions, schedules, and employee records. When you use the POS terminal, we may collect device information such as the device model and operating system.

2. How We Use Information

We use the information we collect to provide and improve the Service, process transactions, sync data across devices, provide customer support, send service notifications, and comply with legal obligations.

We do not sell your personal information.

3. Cookies and Tracking

We use cookies and similar technologies to keep the Service functional, remember your preferences, and understand how the Service is used.

You can control cookies through your browser settings. See our cookie notice for more information.

4. Data Storage and Security

Your data is stored in secure cloud databases with row-level access controls that restrict access to your organization.

We use industry-standard safeguards to protect your data. While we work to protect your information, no method of transmission or storage is completely secure.

5. Data Sharing

We do not share your personal information with third parties except: with service providers who help us operate the Service (such as hosting and payment providers), when required by law, or with your consent.

Employee data is accessible only to authorized members of your organization.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, and to object to or restrict certain processing.

To exercise these rights, contact us at support@timeko.pos.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service.

When you close your account, we delete or anonymize your data within a reasonable period, except where we are required to retain it by law.

8. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children.

If you believe a child has provided us personal information, contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date.

Material changes will be communicated to you.

10. Contact Us

If you have questions about this Privacy Policy, contact us at support@timeko.pos.